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Error: 'Before you can save this record, the request is invalid'

I get the following error when adding a pay element, saving a pay element or excluding a pay element, Before you can save this record, the request is invalid.

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Written by Robert Martin

If you are receiving the error message 'Before you can save this record, the request is invalid' when trying to make a change to a pay element in Access Payroll, follow the steps below.

  1. Click the 3 dots

    next to the payroll tab

    .

  2. Click Close.

  3. Click Access Button

    .

  4. Click Payroll, and then click the payroll instance.

  5. Attempt to make the change again.

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