Pension status is assessed based on an employee's processed pay. This is why the system prompts for auto-enrolment actions at the point pay is processed. So it's likely that auto-enrolment was initially run before the employee had their full pay entered or processed. To reassess an employee, follow the steps below.
Click Employees, and then click Records.
Find the relevant employee and click View Record
.Click the Standard Pay tab.
Next to the pension pay element, click the Edit
icon.Click the Status dropdown, and then click Exclude.
Click Save.
Click Employees, and then click Pension.
Click Pension Control, and then click Update.
Click Auto-enrolment.