If the deduction amount is not present against the employee in Amend Period Pay on their payslip, it could be due to one of the following reasons:
The AOE is not set up correctly.
The employee doesn't have enough earnings.
Check the attachment
Ensure that the attachment of earnings has been set up correctly and contains a valid PAYE. To check this, follow the steps below.
Click Employees, and then click Records.
Find the required employee, and click View Record
.Click the Attachment of Earnings tab, and click the Edit
icon.Ensure the active checkbox is selected.
Click the Payee tab.
Ensure the correct payee has been chosen.
Click Save.
Low earnings
Depending on the type of attachment, there may be a predefined protected earnings figure. Once the employees' normal deductions have been taken into account, their net pay may be too low for a deduction to be taken.